Consumers for
Auto
Reliability and
Safety

Quotes about C.A.R.S.

"CARS is one of the most consistently strong consumer groups...Consumers can thank CARS for today's lemon laws, air bags and generally safer cars." -- Clarence Ditlow, Executive Director, Center for Auto Safety, Washington, DC. "Safe Passage: driven to push for better auto laws," San Diego Union-Tribune, June 15, 1991
 

 
CARS Founder, Rosemary Shahan, is "as tenacious as a bulldog, consistent as the Milky Way, and as humane in her own way as Mother Teresa." -- Ralph Nader, consumer advocate. Safe Passage: driven to push for better auto laws," San Diego Union-Tribune, June 15, 1991
 

 
"Auto company lobbyists here not only know who [CARS founder Shahan] is, they acknowledge that she does their homework. Automakers are reluctant to discuss Shahan, but during the past year they have begun to gripe informally that she knows all too well how to draw national attention to air bags, which auto makers have fought for for than 15 years as being too costly...in sum, says a Toyota Motor Corp. lobbyist: 'She has everything it takes to cause this industry many headaches for many years.'" -- "Auto activist steers fight for air bags," Detroit Free Press, Jan. 11, 1987
 

 
"There's going to be a big lemon aid party in Lemon Grove, CA...[CARS Founder] is planning to celebrate the passage of the 'lemon law' bill giving vehicle owners increased rights when it comes to cars that turn out to be lemons... It was her encounter with a dealership in Lemon Grove that started the push for the law... Since then, she has pursued making getting lemon-aid easier for other consumers...
One manufacturer testified that his firm might take 30 tries to have a single problem fixed. The new law says that if a substantial defect isn't remedied after 4 repair attempts or 30 days out of service, the owner is entitled to a refund or replacement." -- "After 3 1/2 years of bitter struggle, the lemon law finds sweet success," The Daily Californian, July 10, 1982
 

 
CARS Founder "has proved that the squeaky wheel gets the grease. Three years ago, she was a lone picketer, protesting at an auto dealership in Lemon Grove...she started lobbying for a 'lemon law' bill, fighting her way from San Diego to Sacramento, where she watched Gov. Edmond Brown Jr. sign the bill into law...Assemblywoman Sally Tanner, who authored the law, flew her to Sacramento" for the signing ceremony. -- "Originator of 'lemon auto' protest sees it bear fruit," Los Angeles Times, July 9, 1982
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Welcome to C.A.R.S.

C.A.R.S. Mission
CARS is a national, award-winning, non-profit auto safety and consumer advocacy organization working to save lives, prevent injuries,
and protect consumers from
auto-related fraud and abuse.
"CARS is one of the most consistently strong consumer groups... Consumers can thank
CARS for today's lemon laws, air bags and generally safer cars."
– Clarence Ditlow, Executive Director
Center for Auto Safety, Washington, DC

C.A.R.S. tips for car buyers
Want to avoid getting scammed when you buy a new or used car?  Check out CARS video

 
Buyer Beware! Auto dealers' one-
sided contracts can ruin your life
Even if the dealer breaks the law, you might not be able to get justice. Forced arbitration clauses hidden in the fine print can keep you tied up for years. The dealer even gets to pick the arbitrator who hears your case. Here's what happened to a car buyer in San Diego:
Think this is outrageous? Call your member of Congress at 202-224-3121, and urge them to vote for the Arbitration Fairness Act. More about the AFA, now pending before Congress:
http://www.fairarbitrationnow.org