Consumers for
Reliability and
Safety ®

C.A.R.S. Activities 2009

Testifying before U.S. Congress regarding predatory,
fraudulent, and illegal auto dealer practices

Restoring protections for injured victims
of unsafe, defective Chrysler vehicles
In a dramatic reversal, Fiat-Chrysler wrote to Sen. Richard Durbin to inform him that Fiat-Chrysler will assume liability, as previously required by law, and allow future cases involving pre-bankruptcy vehicles to be heard in court. This is good news for future victims and their families, but still leaves innocent victims of the "safety gap" who were injured by unsafe Chrysler vehicles, but whose claims have not been heard yet, with no recourse. CARS will continue to push for them to be treated fairly and finally get justice.

CARS wins major new consumer protection laws for car buyers

Millions of California car buyers will benefit from two new consumer protection laws
that will take effect January 1, 2010.

Sacramento Bee, October 16, 2009
New laws aid California used-car shoppers

CARS exposes dealer scams under federal Cash for Clunkers program

CARS, Consumer Action, Public Citizen, and Center for Auto Safety seek action by U.S. Department of Transportation to rein in auto dealer scams under Cash for Clunkers; Consumer Group letter to U.S. Secretary of Transportation Ray LaHood, August 12, 2009

CARS and Consumer Action expose auto dealer bait-and-switch practices
under Cash for Clunkers

Consumer Group letter to U.S. Secretary of Transportation Ray LaHood, August 21, 2009

CARS provides information about auto dealer Cash for Clunkers scams
to Government Accountability Office (GAO)

Upon conclusion of the Cash for Clunkers program CARS was contacted by the GAO and the Department of Transportation Office of Inspector General, seeking input regarding the impact of the program on car buyers. CARS provided data and other information from the consumer perspective, and called upon the GAO and DOT to survey car buyers who participated in the program.
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C.A.R.S. Mission
CARS is a national, award-winning,
non-profit auto safety and consumer
advocacy organization working to
save lives, prevent injuries, and
protect consumers from
auto-related fraud and abuse.

to everyone who has supported CARS' work, including the more than 573,500 people who have contributed financially to CARS, signed or shared CARS' petitions, and / or posted personal comments.

Read more here

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Buyer Beware: CarMax sells cars with killer safety defects.
Advertises cars passed "rigorous inspection" and qualify as "CarMax Quality Certified" without getting safety recall defects fixed.

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Take Action
Sign CARS' petition: Tell CarMax to stop selling unsafe, recalled cars to consumers
Buyer beware!  
NEVER trust that a dealer will have the safety recall repairs performed before selling you a car that is being recalled. Dealers are so eager to make a buck, fast, they are unwilling to delay sales long enough to get the safety recall repairs done -- for FREE.

Plus -- dealers are actively opposing legislation in Washington, DC and in California that would prohibit them from renting, selling, leasing, or loaning unsafe, recalled vehicles to consumers, unless the safety recall repairs have been performed first.

CARS' tips on how to buy a safe, reliable used car — without having to risk going to a dealer:

Top 12 used car buying tips

Dealers playing "used car roulette" with customers' lives — and opposing legislation to make them stop

Did a dealer sell you an unsafe, recalled car? We want to hear your story. Contact CARS

Buyer Beware! Auto dealers' one-
sided contracts can ruin your life
Even if the car dealer breaks the law, you might not be able to get justice. Forced arbitration clauses hidden in the fine print can keep you tied up for years. The dealer often gets to pick the arbitrator who hears your case. CARS exposed how a dealer abused arbitration, after selling Jon Perz an unsafe car. CARS' video has received over 1.3 million views on YouTube. Jon and his attorney eventually won, but because of forced arbitration, Jon had to wait 8 years for justice:
Think this is outrageous? Call your member of Congress at 202-224-3121, and urge them to vote for the Arbitration Fairness Act. More about the AFA, now pending before Congress:
Here's what we're doing to bring
more attention to Jon's plight:
Used Car Nightmare logo

Jon Perz has started a new petition
on the website
You're invited to check it out and send a message letting Mossy Toyota know what you think:
used car nightmare petition

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