Consumers for Auto Reliability and Safety is a national, award-winning non-profit auto safety and consumer advocacy organization. CARS works to save lives, prevent injuries, and protect consumers from auto-related fraud and abuse.
CARS has led numerous successful campaigns to enact landmark laws to improve protections for both new and used car buyers across the U.S. and in California, the nation's largest auto market.
CARS' legislative victories in California, 1998 -- 2009
Congress has repeatedly invited the President of CARS to testify on behalf of American consumers.
CARS' Congressional testimony
The President of CARS is best-known for initiating California's auto lemon law, which became the model for similar laws enacted in all 50 states. State lemon laws made auto manufacturers improve the quality of their vehicles, invest in updated diagnostic equipment, hire more highly trained auto mechanics, and take other steps to avoid having to provide refunds for seriously defective autos. Lemon laws have also forced auto manufacturers to buy back hundreds of thousands of defective vehicles that they failed to repair under their new car warranties.
The Founder of CARS, Rosemary Shahan, has been repeatedly re-elected to serve on the Board of Directors of the Consumer Federation of America. CFA is the nation's largest consumer organization, and is comprised of over 300 member organizations, with a combined membership of over 50 million people. For over 20 years, she has served as co-chair of CFA's Committee on Housing and Transportation, playing an important role in developing the consumer movement's policies on transportation issues. Shahan has also been repeatedly re-elected to serve as Vice-President of the Consumer Federation of California.
-- Ralph Nader, consumer advocate. From "Safe Passage: driven to push for better auto laws," San Diego Union-Tribune, June 15, 1991
CARS has received many awards in recognition of our public interest work, including the Consumer Federation of America's Esther Peterson Consumer Service Award, widely recognized as the nation's highest honor for a lifetime of public service on behalf of consumers. This coveted, prestigious award is named for Esther Peterson, Consumer Advisor to Presidents Kennedy and Carter.
CARS has amassed a decades-long track record of generating widespread international news and award-winning news reports, including major reports in the New York Times, Los Angeles Times, Washington Post, Wall Street Journal, CBS This Morning, The Today Show, CNN, 20/20, the Associated Press, Bloomberg, Reader's Digest, Parade Magazine, National Public Radio, PBS, and Huffington Post. CARS' president is frequently contacted as a source by leading journalists and is widely quoted as an expert on cutting-edge auto safety, sales, and financing issues.
CARS in 90 seconds