Awards presented to C.A.R.S.

National Consumer Law Center

The Consumer Impact Award

Presented to Rosemary Shahan
In recognition of her visionary leadership
in protecting consumer rights and
preserving access to economic justice

The award was presented by NCLC at the annual Consumer Rights conference in Seattle, October, 2012
NCLC has presented this award only once before, to Jean Ann Fox
Rosemary was introduced by leading national consumer advocate
and former Duke University Law Professor Tom Domonoske

The Consumer Impact Award recognizes exceptional consumer advocates who are non-attorneys,
who would otherwise receive the NCLC Vern Countryman Award.


In 2012
California Reinvestment Coalition
Bestows the 2011 CRA Tiger Award
Rosemary Shahan

for Ferocious Pursuit of Community Reinvestment


Money Magazine: Heroes
A yearlong celebration of 40 people who have made extraordinary efforts
to improve others' financial well-being; May, 2012

"A Driving Force for Lemon Laws"
Rosemary Shahan, President and Founder of Consumers for Auto Reliability and Safety
Why she's a hero: Shahan, 62, has spent three decades fighting on drivers' behalf
for more effective repairs, improved safety, and fairer financing.
Read article:


CARS was selected by Consumers Union as one of 5 finalists
for the Consumers Union Excellence in Consumer Advocacy Award,
launched to honor those who advocate for consumers.

More about the award

Here is our 90 second video that was entered for the award:

Visit the CARS Youtube page for more of our videos.


Consumer Reports
February 2012
"Winners Circle"

available by permission from Consumer Reports


Consumer Attorneys of California
Consumer Advocate of the Year Award, 2009
"For her inspirational efforts in Protecting Consumer Rights and 
Improving Consumer Safety in the
Wake of Automaker Bankruptcy Filings"


Consumer Reports on Safety
Safety Crusaders
July 27, 2007


Money Magazine names CARS President one of the
"Class Acts" of 2004
January, 2005

Let us introduce you to a dozen unsung people
who did right by you last year.


Consumer Federation of America
presents Esther Peterson Consumer Service award to
CARS President Rosemary Shahan, widely considered to be
top consumer award in the nation
June, 2004


The Gleitsman Foundation Award of Achievement, 2002
Upon the recommendation of California
Attorney General Bill Lockyer

"For twenty-three years you have continued to work tirelessly, with no support staff and very little money, to improve auto safety and promote fair and equitable treatment for all consumers, particularly low-income consumers, minorities and women.... and for this we salute you."


California Alliance for Consumer Education

"Award for Excellence in Consumer Education" 2001


Consumer Attorneys of California
"Consumer Advocate of the Year 2000"

"For your passionate and persistent pursuit of consumer rights and for
your special ability to make manufacturers of defective and dangerous
products and insurance companies squirm."


Consumer Federation of California Albin J. Gruhn
Consumer Advocate Award (1999)

"In grateful appreciation and recognition of your long
and devoted service to the cause of consumers"


Consumer Action Award of Excellence (1998)

Presented by the San-Francisco based consumer organization,
a leader in consumer education and outreach to minority communities


National Association of Consumer Advocates
Distinguished Service Award (1997)

"In recognition of your deeply principled and passionate
commitment to consumer automotive safety issues"


Virginia Citizens Consumer Council
Distinguished Consumer Service Award (1992)


Congressional Distinguished Service Award (1985)

Consumer Protection and Transportation Safety Subcommittee.
In grateful recognition of outstanding service to the community.


State of California Department of Consumer
Affairs Distinguished Service Citation (1985)




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C.A.R.S. Mission
CARS is a national, award-winning,
non-profit auto safety and consumer
advocacy organization working to
save lives, prevent injuries, and
protect consumers from
auto-related fraud and abuse.

to everyone who has supported CARS' work, including the more than 589,000 people who have contributed financially
to CARS, and signed or shared CARS' petitions. YOU are helping save precious lives!!

Donate here

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Twitter blocked our
original CARS account
because we told the truth
about dangerous recalled cars,
Trump, and AutoNation

Follow us on Twitter
Here are the two tweets Twitter censored:


Read more at American Prospect:
"What's Up With Twitter's Content Moderation Policies?"  

CarMax sells cars with
deadly safety recall defects.
ABC's 20/20 went undercover and caught
CarMax up to their sneaky tricks.
More than 730,000 viewers have watched this video clip on CARS' YouTube channel
Help save lives -- share the link!

Take Action
Sign C.A.R.S.' petition (so far, signed
by over 117,000 people like you):
Tell CarMax to stop selling unsafe,
recalled cars to consumers
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We NEVER Surrender!
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Buyer Beware! Auto dealers use
forced arbitration
to get away with cheating customers
Even when car dealers flagrantly violate consumer protection laws, you may not be able to get justice. That's because almost 100% of car dealers stick "forced arbitration" clauses into their contracts. If they cheat you, and you try to take them to court, they can just laugh at you. That's because they can get your case kicked into arbitration -- a secret, rigged process that favors big, corrupt lawbreakers. The dealer often gets to choose the arbitration firm, and even the arbitrator who hears your case. Unlike judges, arbitrators are perfectly free to ignore the law.

Dealers claim that arbitration is quick. But Jon Perz in San Diego had to wait over 8 years in "arbitration limbo" before he finally got justice, after Mossy Toyota sold him an unsafe car. CARS produced a short video exposing what happened. More than 1.3 million people have watched our video on YouTube:
See the billboard CARS displayed
right next to Mossy Toyota's car lot,
and read more about how Jon finally won.

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