Consumers for
Auto
Reliability and
Safety

Rental car companies play rental car roulette

try to kill legislation to protect consumers from unsafe rental cars
 

See major TV and newspaper reports below --

 
TAKE ACTION:
 
Rental car companies are putting their customers' lives at risk by renting out cars that are so unsafe, they are being recalled by the manufacturer. We believe you should not have to worry about your family's safety just because the rental car company neglected to get an unsafe car fixed.

But -- rental car companies disagree. They want to be allowed to keep renting and selling unsafe cars. Especially over major holidays. That's when they may run out of safe cars, and can't meet the increased demand without resorting to cars that are under a recall.

abandoned auto sales lot
Enterprise rental car that killed Raechel & Jacquie Houck
That's why we're fighting to prevent tragic incidents like the one that resulted in the deaths of Jacqueline and Raechel Houck, ages 20 and 24, who were killed by an unsafe Enterprise rental car -- that was under a safety recall. They were told they were getting an "upgrade." Instead, they were being rented a vehicle that caught on fire and caused their deaths. It also put others who shared the roads in danger.

Please help stop rental car companies from putting lives at risk in vehicles so unsafe, they are being recalled by the manufacturer, under a federal mandate.

What can you to to help?

It's easy -- simply call or email your members of the California Assembly, and let them know you care about safety, and want them to vote AYE for AB 753. AB 753 would simply prohibit rental car companies from renting out or selling unsafe rental cars that are being recalled -- until they are fixed. Period.

Here's where to find out who your state legislators are: http://192.234.213.69/amapsearch/framepage.asp
It's best to contact both your Assemblyperson and your state Senator.

Every message helps. The rental car companies are making billions and have hired a small army of lobbyists to do their bidding and allow them to keep renting out unsafe vehicles. It's vital to make your voice heard. Emails are great. Phone calls are even better. Please help spread the word. The more people legislators hear from, the better.

Thank you! for helping prevent tragic vehicle crashes.

Motor vehicles are the most lethal consumer products sold in the U.S.  Vehicle crashes cost our nation over $230 billion each year in lost productivity, legal costs, medical expenses, higher insurance rates, and other related costs. They also cause untold grief and horrible losses for families and entire communities.

Like to check out the bill?  Visit California AB 753 page



Rental Car Recall
abandoned auto sales lot
Unsafe Enterprise rental car collided with 18-wheeler
 
From CBS Sacramento, Channel 13:

"A California mother made an emotional plea at the State Capitol after losing her two daughters to a horrific crash blamed on a recalled vehicle. Cally Houck lost her two daughters, 24-year-old Raechel and 20-year-old Jacqueline near Kings City in Central California in 2004. They lost control of the Chrysler PT Cruiser they had rented."

See report: Call Kurtis: Rental Car Recall



New California bill targets rental car companies
abandoned auto sales lot
Credit: How Stuff Works
 
From ABC -- KGO-TV San Francisco, Channel 7:

"Consumer groups are applauding a bill introduced in Sacramento that would stop car rental companies from renting out vehicles that are facing a safety recall."

See report: New Calif. bill targets rental car companies



Assemblyman Monning to introduce rental car safety bill
abandoned auto sales lot
Carol "Cally" Houck and Assemblymember Bill Monning
 
SANTA CRUZ - Rental cars recalled for safety reasons would be grounded until repairs are made if a bill proposed by Assemblyman Bill Monning, D-Carmel, becomes law.

Monning said a "loophole" in federal law allows rental car companies to rent out vehicles that are under recall while new car dealers are prohibited from selling new cars under recall until they are repaired.

He is expected to introduce AB 753 this morning at a news conference in Sacramento.

He said the measure was prompted by the death of two Santa Cruz residents, Raechel Houck, 24, and her sister, Jacqueline, 20, in a fiery crash in 2004 while driving a PT Cruiser rented from Enterprise Rent-A-Car. The car had been recalled for a defective power steering hose prone to catch fire, but it hadn't been repaired.

Read report: Santa Cruz Sentinel; by Jondi Gumz



New California legislation introduced to stop rental car companies from renting out vehicles under safety recalls
abandoned auto sales lot
Sisters Raechel and Jacqueline Houck
 
Assemblymember Bill Monning introduces bill...

which is sponsored by C.A.R.S. and named for Raechel and Jacqueline Houck

Read more: News release

Read more: Copy of the bill, at the California State Senate website;
                  Senate page with links to related documents
 
Heated debate over rental car safety -- check out video of champions making impassioned pleas for safety, versus foes of safety bill. One legislator claims it's no big deal if you're rented a car with windshield wipers that don't work...
 
Watch the official video here: C.A.R.S. official YouTube page: AB 753 part 1
Watch part 2 of the video here: AB 753 part 2



Rental Car Companies Play "Rental Car Roulette" with Your Family's Safety
abandoned auto sales lot
Credit: ABC News
 
Sen. Schumer introduces Rental Car Safety Act.

Rental car companies insist: "Trust us to pick and choose" which unsafe cars they can rent, and who gets stuck renting them.

Read more: ABC News report: Sen. Schumer demands --
fix dangerous rental car loophole:   March 3, 2011


Read more: Recalled rental cars go unrepaired, auto officials say:
Detroit News - February 25, 2011



Follow the Money
Recently Congress granted auto dealers a special exemption from being regulated by the new Consumer Financial Protection Bureau. This, despite the fact auto lending is a $850 billion business, and auto dealers are the #1 source of consumer complaints to the Better Business Bureau and state and local consumer protection agencies.

Surprise -- campaign cash played a central role in the dealers' win against consumers, including the military.

In the past two decades, auto dealers have lavished more than $25 million in campaign contributions on Congressional candidates, with 75% going to Republicans. They have repeatedly reaped rewards in return, at the expense of consumers and taxpayers. Last year, Congress gave auto dealers more than $3,000,000 in taxpayer dollars, through the "Cash for Clunkers" program -- with no strings attached to protect car buyers from predatory dealership lending. Auto dealers have also benefited from TARP and TALF and other bailout funds.

The biggest beneficiary of auto dealer campaign cash: U.S. Sen. John McCain. He has accepted more than $717,000 from auto dealers. Despite his military background, Sen. McCain turned a deaf ear to the military community, and voted to exempt auto dealers. Ironically, Arizona has some of the most high-profile cases involving auto dealers preying on troops.

Read more: auto dealers ripping off military Servicemembers

Read more: auto dealers' campaign contributions
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Welcome to C.A.R.S.

C.A.R.S. Mission
CARS is a national, award-winning, non-profit auto safety and consumer advocacy organization working to save lives, prevent injuries,
and protect consumers from
auto-related fraud and abuse.
"CARS is one of the most consistently strong consumer groups... Consumers can thank
CARS for today's lemon laws, air bags and generally safer cars."
– Clarence Ditlow, Executive Director
Center for Auto Safety, Washington, DC

C.A.R.S. tips for car buyers
Want to avoid getting scammed when you buy a new or used car?  Check out CARS video

 
Buyer Beware! Auto dealers' one-
sided contracts can ruin your life
Even if the dealer breaks the law, you might not be able to get justice. Forced arbitration clauses hidden in the fine print can keep you tied up for years. The dealer even gets to pick the arbitrator who hears your case. Here's what happened to a car buyer in San Diego:
Think this is outrageous? Call your member of Congress at 202-224-3121, and urge them to vote for the Arbitration Fairness Act. More about the AFA, now pending before Congress:
http://www.fairarbitrationnow.org